5AM Marketing LLC - Privacy Policy

This Privacy Policy applies to the websites, applications, and services where it appears. This Policy (together with our Terms of Service) describes how 5AM Marketing LLC ("5AM," "we," "us," or "our") collects, uses, and shares information from or about you on the websites, applications, and services where it is located, and offline where this Policy is referenced. By accessing or using our websites, applications, or services, or by interacting with us, you acknowledge these practices.

Table of Contents

1. Information We Collect
2. How We Use Your Information
3. How We Collect Information
4. How We Share Your Information
5. Your Choices About Your Information
6. Your U.S. State Privacy Rights
7. Your Canadian Privacy Rights
8. International Data Transfers
9. Security & Data Retention
10. Age Restrictions
11. Withdrawing Consent
12. Third-Party Sites & Services
13. Contact Us
14. Updates to This Policy

1. Information We Collect

We (and our vendors and service providers) collect, receive, generate, and infer several categories of personal information and business information depending on the nature of your interactions with us and whether you engage with us as a Creator, Brand/Client, Partner, Contractor, prospective customer, or general website visitor.

Contact Information

We collect your full legal name, preferred name, business name, email address, phone number, billing address, mailing address, invoicing address, and other identifiers used to communicate with you, manage your account, process payments, and fulfill contractual obligations.

Identifiers

We collect unique personal identifiers, online identifiers, IP addresses, cookie identifiers, device identifiers, advertising identifiers, CRM identifiers, internal account IDs, platform user IDs, social media handles, usernames, and authentication credentials.

Social Media Account Information

To provide our clipping and content marketing services, you may connect third-party social media accounts ("Connected Accounts"), including TikTok, Instagram, YouTube, X, and similar platforms. Through APIs and authorized access, we may collect:

• Usernames, user IDs, profile data
• Content you publish, including videos, images, captions, thumbnails, and descriptions
• Engagement metrics, impressions, views, shares, comments, and likes
• Media URLs, metadata, and technical performance data
• Posting history, follower and subscriber counts
• Audience demographics and analytics where available

2. How We Use Your Information

We use personal information for the following purposes:

To Provide Our Services

To operate our clipping, short-form content, and marketing services; manage campaigns; facilitate creator-brand partnerships; execute content distribution strategies; track performance; provide analytics; and fulfill contractual obligations.

To Process Payments and Transactions

To invoice Clients, process payouts to Creators, manage subscriptions, refunds, accounting, and tax compliance.

For Safety, Security, and Compliance

To prevent fraud, detect unauthorized activity, enforce agreements, comply with legal obligations, and protect users and the public.

3. How We Collect Information

We collect information in several ways depending on how you interact with our Services.

Information you give us directly

When you register, create a profile, submit forms, sign contracts, communicate with our team, apply for work, or otherwise provide information to us we collect what you provide. This includes contact details, payment details, business information, identity documents when required for verification, and any content you upload for processing.

Information collected automatically

When you use our websites, applications, and services we automatically collect technical data such as IP address, device identifiers, browser user agent, operating system, referring and exit pages, pages or features you access, time spent, clickstream data, and performance metrics. We also collect analytics data by using cookies, web beacons, pixels, and similar technologies.

Information collected from Connected Accounts and third party sources

If you link or authorize third party services such as social platforms or analytics providers we may receive information from those services under the permissions you grant. This can include profile details, public posts, content you uploaded, audience metrics, engagement data, and other account metadata. We may also acquire data from public sources, data providers, partners, and service integrators to enrich our records and detect misuse.

Inferred and derived information

We may generate additional information about you by analyzing the data we collect. Examples include inferred interests, audience segments, engagement performance estimates, content tags, and other derived metrics used to operate our services and improve recommendations.

4. How We Share Your Information

We only share personal information in the ways described below and only as reasonably necessary for the purposes set out in this policy.

Service providers and vendors

We share data with companies and individuals that perform services on our behalf such as hosting providers, payment processors, analytics and reporting providers, email and messaging vendors, customer support platforms, accounting and tax processors, and professional advisors. We require these providers to maintain appropriate safeguards and use information only to provide contracted services.

Creators, brands, and partners

To execute campaigns, fulfill content services, and enable creator brand collaboration we may share content, performance metrics, contact information, and campaign data with creators, brand clients, and strategic partners as necessary to deliver the Services you requested.

Advertising and analytics partners

We share aggregated and non identifiable analytics with advertising partners and platforms for campaign optimization and measurement. Where allowed under law and your choices we may also share identifiers used for advertising to enable targeted distribution and measurement.

Legal, safety, and fraud prevention

We may disclose information to comply with legal processes, legal obligations, or governmental requests; to protect the safety, property, or rights of our users, the public, or 5AM; and to detect, investigate, or prevent fraud, security incidents, or other illegal activity.

Business transfers

If we reorganize, merge, sell assets, or are acquired information may be transferred to a successor organization. We will require the acquiring party to honor the terms of this policy.

Aggregated and deidentified information

We may publish or share anonymized, aggregated, or deidentified information that cannot reasonably be used to identify you.

5. Your Choices About Your Information

You have practical choices for how your data is used and how we communicate with you.

Access and correction

You may request access to the personal information we hold about you and ask that inaccurate information be corrected.

Deletion

Subject to applicable legal and contractual retention obligations you may request deletion of your personal information. Deletion requests do not require us to delete information we must retain for legal, tax, accounting or legitimate business reasons.

Data portability

Where technically feasible we will provide a machine readable copy of certain personal information you provide to us.

Restrict or object to processing

You may ask us to restrict or object to certain processing activities where applicable under law.

Do not sell or share and targeted advertising choices

If you are a resident of a jurisdiction that provides a right to opt out of sale or sharing of personal information you may submit a request to do so using the contact methods below. You may also opt out of targeted advertising by using the cookie and tracking controls on our website, by using the opt out tools provided by advertising platforms, or by following the unsubscribe link in our marketing messages.

Cookie controls

Most browsers let you manage cookie settings. You can refuse cookies through your browser settings or via our cookie preference tool where provided. Disabling certain cookies may limit access to features.

How to exercise your choices

To exercise any of these choices email partners5am.agency@gmail.com. For identity verification we may require reasonable information so we can honor the request for the correct account. We aim to respond within 45 calendar days where applicable.

6. Your U.S. State Privacy Rights

Residents of California and other states with comprehensive privacy laws may have the following rights:

• Right to Access / Know: You may request disclosure of categories and specific personal information collected.
• Right to Deletion: You may request deletion of personal information, subject to statutory retention exceptions.
• Right to Correction: You may request correction of inaccurate personal information.
• Right to Opt-Out: You may opt out of "selling" or "sharing" personal information and targeted advertising.

Exercising Your Rights

To submit requests, email: partners5am.agency@gmail.com

7. Your Canadian Privacy Rights

If you are a resident of Canada you may have rights under applicable federal and provincial privacy laws.

Rights summary

You may be entitled to request access to and correction of your personal information. You may also withdraw consent where our processing relies on consent.

How to exercise your rights

Send requests to partners5am.agency@gmail.com. We will identify the personal information we hold related to your request, provide a copy where required by law, and correct inaccurate information.

If you remain unsatisfied after contacting us you may lodge a complaint with the Office of the Privacy Commissioner of Canada or the relevant provincial privacy authority.

8. International Data Transfers

Our operations are global and data may be transferred to and processed in countries other than the country where you live.

Transfer reasons and safeguards

Transfers may be necessary to provide our Services, to host data, or for business operations. Where transfers occur we rely on appropriate safeguards such as contractual commitments with our processors, standard contractual clauses, binding corporate rules when applicable, and other lawful transfer mechanisms. We also implement technical and organizational measures to protect your data in transit and at rest.

Location of processing

Data may be processed in the United States and in other countries where our service providers operate. The level of protection may differ from the laws in your home jurisdiction. By using our Services you consent to such transfers as described in this policy unless local law requires otherwise.

9. Security and Data Retention

Security measures

We implement administrative, physical, and technical safeguards appropriate to the sensitivity of the data. Examples include encryption in transit using industry standard protocols, encryption at rest for sensitive data where feasible, role based access controls, secure development practices, regular security assessments, employee training, logging and monitoring, and a documented incident response plan.

Data retention periods

We retain information as long as needed to provide the Services, to comply with legal obligations, to resolve disputes, and to enforce agreements. Typical retention periods include account and transactional records for up to seven years for tax and accounting purposes, logs and analytics for between one and twenty four months depending on purpose, and marketing preference records until you unsubscribe. We may retain anonymized or aggregated information indefinitely.

Data breaches and notifications

If we discover a security incident that materially affects personal information we will follow applicable notification requirements including notifying affected individuals and regulators where required by law.

10. Age Restrictions

Our Services are intended solely for individuals who are at least 18 years of age.

We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected information from a minor, we will promptly delete such information.

11. Withdrawing Consent

Where processing is based on consent you may withdraw consent at any time.

To withdraw consent for activities such as email marketing, profiling for advertising, or connected account access use the unsubscribe link in communications, revoke permissions through the connected account interface, adjust your cookie preferences, or email partners5am.agency@gmail.com. Withdrawal of consent will not affect processing that occurred prior to withdrawal or processing that is otherwise permitted by law.

12. Third Party Sites and Services

Our Services may contain links, embedded content, or integrations with third party sites and services.

Separate policies apply

When you click third party links, use social logins, or view embedded content the privacy practices of those third parties apply. We are not responsible for those practices.

Embedded content and plugins

Third party plugins and widgets may collect information about your usage and may set cookies. Review the privacy policies of platforms you connect to for details on how they handle your data.

13. Withholding, Verification, and Responding to Requests

Verification information

When you submit a request to access, correct, delete, or port personal information we will ask for information needed to verify your identity such as account identifiers, email address, recent transaction details, or other data that only the account owner would know. We will not request sensitive authentication data such as full payment card numbers.

Response timeframe and extensions

We aim to respond to valid requests within 45 calendar days of receipt. If we need additional time we will notify you and may extend the period by an additional 45 days where permitted by law.

Denials and partial responses

If we deny a request in whole or in part we will explain the reasons. We may redact information or refuse requests where permitted by law such as to protect another person, to comply with legal obligations, or where the request is manifestly unfounded or excessive.

14. Contact Us

15. Updates to This Policy

We may update our policy to reflect changes in practices, legal requirements, or service features. When we make material changes we will post the new effective date and notify users as required by law. Continued use of our Services following posting constitutes acceptance of the revised policy.

Boilerplate legal notes

Legal basis for processing

Where applicable we rely on contract performance, legitimate interests, consent, legal obligations, and other lawful grounds for processing personal information.

International users

By using our Services you consent to the collection, transfer, storage, and processing of your information in the United States and other jurisdictions.

Enforcement and disputes

This privacy policy is governed by the laws identified in our Terms of Service. If you have unresolved concerns you may refer them to the relevant supervisory authority.

Note: This is a summary of key sections. For the complete Privacy Policy, please contact us directly.